The food was great and the service at the bar by Kaylee was awesome and I didn’t interact with Ryan but he seems to have the respect of the employees. I did however however have the opportunity to observe Mike the “Manager” for the better part of an hour….he needs to get himself some management refresher training cause he ain’t hacking it. Flirting with the employees, chastising other employees all where customers could clearly see. Arguably the least professional person in the building when he should be the most.
Really like this place. We ordered for a year during pandemic and I wanted to wait till we went in person before I reviewed it. Almost everything we've ordered here has been great. The broiled sirloin tips are out of this world and the double blue iceberg wedge is wow. Not the most nutrient dense food but for a comfort break at reasonable prices I'm so happy this place exists. The restaurant is big and comfortable and the service was friendly, fast, and all the food arrived super quick and hot.
Stopped for dinner. Bartender was friendly and helpful. Had our drinks right away. Food came fairly quick. My spicy 🔥 chicken sandwich was OK but not very spicy. Fry's were cold. Bathrooms were clean and staff was friendly. Might try them again.
I'm really not a fan of 99s. Many that I have dined in have really disappointed. When we were vacationing in Burlington my wife spotted this location so we stopped in. What a pleasant surprise! The restaurant is beautiful, our waiter was great. We had an excellent dinner. Next time we're in Burlington we'll be back.
We sat at the bar, ordered drinks and then food. Drinks came, but the food didn't. Then it didn't some more. We watched people come, get served and go. Finally asked the bartender about the delay and she told us it'll probably be out in a few more minutes, but never checked. A few more minutes came and went, no food. So we paid our bar tab and left. The place was only about 30% full, so even allowing for under-staffing, we should have been served. We did note that the manager was very condescending to the people working, and that spoiled it even more for us. We left, went across the way to Chili's, and got great service with good food.
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