Amazing food! Our new go to place when visiting Plattsburgh! The two guys that were working were also amazing! Overall the best experience!
Giving a 2 after 6 months with well a decent amount of ordering and pickups, but I will say the food is excellent the staff is great but fridays no matter what week or time I find myself ordering getting the 50min wait time. Which that is fine I understand its busy of course but when something gets mixed up their some how and I have to wait an additional hour I'm not even close to being happy. I'd like to say this has happened more then once so it's an ongoing issue. They need to work on order tracking and timelines or offer a discount for having a 2hour order but none are in place, which is very unprofessional and inconvenient. Please correct your issues or other places will get better business theirs several that are good as well and do not take 2 hours or call you back asking you what your order was after the first hour.
I'll start with I order from here almost every week. I love the wings and pasta. But after ordering 56$ in delivery and only receiving half my order I call and tell them they forgot a alfredo dinner they claim I only ordered one but on my receipt it clearly shows 2 alfredo. So after having to argue about it they said fine we will bring you another. Guess what never showed up. Never again will I order from here.
Very good cuisine - we ordered kids size spaghetti with meatballs for a very picky and demanding little client ... We were afraid that, as usual, we would end up with "pecking" the pasta and saying that the maetballs are not tasty ... and at that time ... we were served a portion that in NYC would be a enough for an adult and quite a lot! In addition, the review of the little customer was clear - THIS IS DELICIOUS and the meatballs are like the ones they eat at home!
After waiting over an hour for our food, we were greeted with nobody answering the phone. Turns out, they closed after we made our order, and they CONFIRMED it. We ordered at 7:52, they confirmed but the order never arrived. They closed at 9:00. I am now writing this review at 9:20, and still no food. You think they care for the customer? Nah, they rather close and steal your money, and then ask questions later. Would not recommend in any capacity, and we will be fighting for a full refund.
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