These people a crooks! Did not do the work I paid them in advance for. Now they won’t answer my calls. They caused a scene in my driveway when a disgruntled employee accused them of stealing tools. All in all a complete nightmare. And now we have to go to court to get our money back. Stay clear of this company!
Ed helped us out with demo debris removal. He’s been working on another job across the street but kindly offered to lend us a hand. We appreciated this gesture so much! Saved us a lot of time and effort. Recommend Ed as an honest, hardworking person and Chittenden Builders overall. They did a nice job on our neighbor’s roof. Thanks, Ed!
Best home improvement money I've spent in a while. Just wish I had more projects for them to do right now! I called around for estimates on replacing a small section of roof over the entry way to the basement. Yes, it was a small job but Ed was prompt and thorough in all his communication. He was also very reasonably priced. He provided insight into 'best practices' that I didn't get from other big name companies in the area. Instead of spending 3x as much on the latest in flat roof material technology from another company, he pitched the roof and installed tried and true shingles. It both looks and functions better at a fraction of the cost. This is the kind of advice and vision I was hoping I'd get from a professional and Ed and team delivered. Don't hesitate to give them a call
The asphalt roof and flashing turned out okay. When it came to pick up, finishing the job, and communication, the work was subpar and is the reason I gave them 2-star distinction. The work was originally quoted 3 days. Some adds to the work were OSB sheathing because my original sheathing was in bad shape, and one of my fascia boards were knocked off during the project. Understand, my house is old and there is wood decay. The work was also done in a time of year with variable weather. However, neither of these factors excuse the lack of communication. My take on my situation: Ed and crew started March 10th and the asphalt roof was finished March 23. At that point, all that needed to be done was tool and yard clean up, and the fascia board needed to be painted and installed. The ladders were up, and Ed agreed to paint and install the facia board. The board was bought. When they left on March 23rd after I paid in full, the ladders and hoses were up, and compressors were on my porch. In my mind they were coming back to put the facia board up and clean up. My driveway was still not being used because of nails strewn about. I can park on the street. Eventually a truck would come, grab a compressor and leave. Then days after that the ladders came down, and some other tools picked up till most were gone. No update or communication about people entering the property. On April 10th I texted Ed (see snip), birds were constructing nests in my open attic. By then I did yard cleanup for myself so I could use my driveway. Overall, Ed seems okay(?) with leaving me with an opened-up attic, subpar pickup, and ignoring communication. They left some boxes of hardware and pieces of scaffolding on the roof, a broom, and scraps from the job. I cannot get ahold of Ed. I hired them in the first place to do a complete job. I have a “10-year workmanship warranty” included. However, Ed will not respond to any of my calls and texts so I am unsure how that will work out if anything comes up. At this point I will paint and install the facia board and get the gear off my roof. The way the project ended has left me disappointed. I will not recommend Chittenden Builders to others.
Ed came out to patch a hole left in my roof after removal of the chimney. He showed flexible by willing to take the job despite it's being a small job and without a well defined start time. He described well the materials we could provide to help the job run more smoothly. He was responsive, communicative, and polite.
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