Globalnet Internet Services

362 S Main St, St Albans City, VT 05478, USA

About Globalnet Internet Services

2.1 / 5

from reviews

    Mary Ellen Ryan-Eldred
    July 14, 2022

    If I could leave less than a star if I could leave negative stars I would I’ve been a customer of this company since I moved up here 15 years ago out of necessity because there really aren’t any options for Internet where I live I’ve been a loyal customer and they’ve treated me like garbage pretty much every step of the way so when my son finally was able to come up with an alternative that seemed to work just as well I canceled my service. They told me I would be charged $49 to remove the equipment then I got a bill for $200 and then today without my permission they withdrew $168 from my bank account which I consider a theft because I did not authorize any payment whatsoever but they had my card number on file meanwhile I already paid for my last months service Upfront a couple of months ago – another charge that they never told me was just was going to be charged to me but I let it go. Their customer service is terrible they are rude and apparently now they are thieves .

    Steven Hemingway
    January 31, 2022

    Great local company. Fast response time.

    Burt Knight
    March 21, 2022

    I stopped in to get help with email and they were very nice. I had them walk three it slowly to help me understand. Lol I’m older so I’m not great with technology.

    Melissa Greeno
    July 09, 2022

    We were actually told by this company that they can not be expected to provide us the service they billed us for. Their technician made a change after a wind storm affected the tower they provide with a weak set up and they say we are stuck with that change and worse service. For that they will knock $5 a month off of our bill. So disappointing that a company can not provide service you are paying for and just say it's your problem.

    John Mack
    April 12, 2022

    I switched from satellite internet to globalnet and I'm happily surprised at what an improvement it is. I'm paying half what I was and yet globalnet is faster and the images are sharper - even though I opted for globalnet's basic plan.

    Globalnet Internet Services

    Our Address

    362 S Main St, St Albans City, VT 05478, USA

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