Jerm’s Plumbing and Heating, Inc.

303 US-5, Norwich, VT 05055, USA

About Jerm’s Plumbing and Heating, Inc.

4.9 / 5

from reviews

    Nancy Morrison
    -
    June 30, 2022

    Five STARS for Jerm’s Plumbing and Heating! They replaced our old propane boiler and hot water heater, and added heating to our basement. From the first contact they were professional, responsive and prompt. Communication was wonderful throughout the entire process. Each morning we got an email telling us that they were on their way, so we knew when to expect them. They patiently answered all of our questions and did a beautiful job. We would not hesitate to recommend them to others, and to have them back to the house for future jobs.

    Amanda Rafuse
    -
    July 25, 2022

    I’ve been using Jerms for 6 years now— they have great technicians who are friendly and clear communicators, they always show up on time, they are professional, and they do great work (I’ve never had to call them back for a fix!). I love the new admin/scheduling/billing systems where I get reminders of my appointments and can pay immediately. They also keep photographic records of their work which is super helpful in case something goes wrong (hasn’t happened to me, but nice to know). It’s like having a really reliable doctor for my home’s plumbing system. A wonderful local business!

    Judy Carmasin
    -
    July 25, 2022

    Dawn was extremely attentive,accommodating, and efficient on my initial call to arrange this service and subsequent calls about an upcoming AC issue. I needed the reassurance she provided. First impressions and attitude count! Thank you to Eric for his persistence to "overcome" my stubborn fixture to get the job done. He was very cooperative and understanding and felt my problem was only with one sink and not all three, as I anticipated. Thank you to Mike for figuring out how to fix my AC and for cleaning out the compressor unit and for installing a new thermostat. Thank you to Dawn, for arranging for him to stop by before my scheduled appointment to assess my safety, as I was quite anxious when it tripped my smoke/CO2 detector. Thank you for your honesty, professionalism, and service.

    Sue Barrett
    -
    August 03, 2022

    Very impressed with their Service and efficiency. Estimate done on site, came with parts. Efficient and was always informed about when they would arrive, including picture of person that was coming. Impressive all around! Have finally found a plumbing service you can count on!

    Felixa Eskey
    -
    June 14, 2022

    Jerm's Plumbing was great to work with. They coordinated well with an electrician to install a new heat-pump water heater. It was easy to communicate with them to arrange appointments and to get answers to our questions. They were transparent and reliable about equipment, price, and work schedule. The plumbers were friendly, and they were careful and neat in our home.

    Jerm’s Plumbing and Heating, Inc.

    Our Address

    303 US-5, Norwich, VT 05055, USA

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