marco’s pizza
1301 Williston Rd, South Burlington, VT 05403, USAAbout marco’s pizza
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1301 Williston Rd, South Burlington, VT 05403, USASee Your Business Here!
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Was a bit nervous to try this place as I’ve read some not so great reviews. I ordered 2 large pizzas for my family…one with the works, one meat lovers. The food was fresh, hot and good. The service was good as well. Was my first time ordering from here and it was a pleasant surprise.
I went to get lunch and had 2 slices of pizza I couldn’t believe my eyes when I got my pizza they were surely over cooked and you couldn’t eat the crust it was so hard! .How can you serve a customer this food the way it was? I’ve been there before and never had a problem.i guess it didn’t bother the Chef .
Honestly, the absolute worst customer service I have ever experienced. We ordered pizzas, wings and pasta Alfredo. Pizzas delivered were completely undercooked, it happens, it’s a Friday night after one of the biggest storms of the season, I get it. Called the restaurant to see if we could get the pizzas replaced, first call was put on hold for 10 mins, so I hung up and called back. Second call I was told I was wrong that the pizzas were incorrectly cooked, really? The person on the phone proceeded to direct me to prove to them via text message pictures that our pizzas were in fact undercooked, really??!! Sitting here, stranded in a hotel with 3 children and 9 months pregnant with raw pizza. The person on the phone then hung up on me when I expressed mild frustration with how these calls rolled out. My husband called back after we sent pictures of our undercooked pizzas, again we were told that we were incorrect and that our pizzas were fine, I just wanted the pizzas replaced with pizzas that were edible, but again we were hung up on. Will absolutely never order from here again. Also, the wings and Alfredo we ordered are pretty well tasteless as well, could be overlooked if the rest of our experience wasn’t so abysmal. Seriously lacking customer service skills in this place, both people I talked with were rude and disrespectful.
Tasty homemade Italian food and fresh made bread.
Great service for take out and great pizza plus tap beer