The food is most definitely 5-stars worthy, but I do have to deduct a star for the service we received when we initially arrived. There were 4 of us adults and one toddler. The hostess was super sweet and eager to seat us. While walking back to our table she asks a group of servers “who would like this table” to which one of the younger girls replies “Uh, no, I do not want the baby”, with a snarky attitude and glare. We sat and waited about 15 minutes to order drinks before a kind soul walked over and said “I’m not sure why your server hasn’t been over yet, but I’ll take care of you.” The server we had was phenomenal and we’d really like to thank her for “taking on the baby”. If you can’t handle children, food service at a family restaurant may not be the best career for you. Overall, food was amazing!
Let me start by saying I loved this place. It’s usually my go to place to go out to eat. But my last 3 experiences have been awful. I understand there’s a staffing shortage in restaurants and I take that into consideration. I ordered one pizza for delivery at noon, I didn’t get it until almost 1:45 (an hour and 45 minutes after I ordered it). Not a big deal, I understand it may take longer with staffing shortages etc. but at the very least if your going to keep your customer waiting close to 2 hours make sure the food is hot and decent. The bottom crust was completely soggy (I mean like REALLY soggy,) and it was clear the pizza had been sitting a very very long time before it came to us. It was cold and the cheese was hard and not like how it normally is on their pizzas. It was awful. My 3 year old who had waited for it and wanted it (it was an earned reward for potty training) wouldn’t even eat it, and was left pretty disappointed. If staffing and delivery is a huge problem maybe they should offer take out and do away with delivery. The same thing happened the last time we ordered for my birthday back in March (everything cold and clearly had been sitting a long time before we got it). I grew up with this restaurant and I hate giving a bad review, but I feel I should warn other potential delivery order customers to just do pick up or not at all. You’ll wait a long time for an order that has been sitting out and is soggy and cold. For one small pizza for 17 bucks I should’ve just ordered dominos, at least it would have been fresh and edible. I’m so disappointed. Unfortunately, they’ve lost my trust and I don’t think I’ll be ordering delivery or even take out from them again. It’s great if you go in to eat, but A restaurant that offers take out and delivery should be able to offer decent food for those options as well. I thought about calling the restaurant, but last time I did (In March) I was told the owner/manager would call me back and it never happened. So, this time I decided it wasn’t even worth it. I think they have amazing food, but they should just do away with delivery and take out since clearly they aren’t able to handle it.
We got MINIMAL service from our server. She brought our bread out 25 mins before we even got our meals. The meals were not very hot At all. Barely warmed through. No napkins. All the servers seemed to be more interested in serving the customers that were sitting outside. Food was ok tasting. Don't think I'll return.
What a nice little place for lunch... right off Main St, outside seating was a plus... Wonderful pizza and the sald was the bomb. Super yummy, fast service, great taste. Yummy Prices are about right, pizza for a medium was big and plenty of salad... Will come back here again!
Always love it at Mimmo's. From the amazing food, to the extremely hard working staff. They have to put up with a lot and they do it with a smile. Very well managed place.
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