Great service. We tried 3 times with another company to get our tires balanced before a cross country trip. After Notch Auto fixed the balancing, I could tell the difference as soon as leaving their parking lot. I'm sitting here in Minnesota and feel confident every morning before we start driving that tires will not be an issue! Their service and dedication to satisfaction is greatly appreciated.
Matt Cohen
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February 08, 2023
Notch Road Auto Repair is an excellent shop. All mechanics are friendly and they do great work at a reasonable rate. I've read some negative reviews about them, but they are hard to believe. There is always two sides to every story, and I believe that Notch Road Auto repair is a great choice for anyone to get their vehicle repaired.
Frank Giarratano
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January 03, 2023
Visiting VT and had a punctured tire...Derek was fantastic and took care of it while I waited. I could tell that this was a reputable business that cares for its customers. I highly recommend them! Thank you Notch Rd. and Derek!
David Roy
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September 26, 2022
They will rip you off if they can. Gave me a shopping list of things that had to be fixed....didn't even diagnose the issue. Tried to charge me $1000 for non necessary repairs. I went to Automaster and they fixed the car for $200 parts/labor. Notch Road Auto Repair is not a place I would recommend if you want your car actually fixed for a fair price.
Suzanne L
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June 24, 2022
Worst customer service, will never go back. Brought my car in for inspection on a Wednesday, failed due to exhaust issue ON ONE SIDE, needed front brake pads and rotors, and incorrect tire size. I called THREE days in a row to get the estimate for the work. Each time I was told someone would call me back by days end, never happened. Finally get an estimate and a follow up appointment. Meantime, buy new tires. Got a call the day of my appointment to say I could bring my car in early. I indicated I had new tires that I needed put on and was told they would make it work. Brought the car in at 11:30 AM and was told it would take 3.5 to 4 hours. Called at 4:30, told it would not pass inspection because now suddenly the other side of exhaust needed replacement. Also told the front brakes are "fine", no longer need to be replaced. Never put the new tires on. So, they had my car for over 4 hours and the only thing that was done was an exhaust flange... charged me 1.5 hours. I asked why the tires were not put on and was told he didn't have time?? 4 hours they had my car and no tires put on and no inspection. I will NEVER go back there again and I DO NOT recommend this place to anyone!
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15 Chez Ln, Cambridge, VT 05464, USA
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Great service. We tried 3 times with another company to get our tires balanced before a cross country trip. After Notch Auto fixed the balancing, I could tell the difference as soon as leaving their parking lot. I'm sitting here in Minnesota and feel confident every morning before we start driving that tires will not be an issue! Their service and dedication to satisfaction is greatly appreciated.
Notch Road Auto Repair is an excellent shop. All mechanics are friendly and they do great work at a reasonable rate. I've read some negative reviews about them, but they are hard to believe. There is always two sides to every story, and I believe that Notch Road Auto repair is a great choice for anyone to get their vehicle repaired.
Visiting VT and had a punctured tire...Derek was fantastic and took care of it while I waited. I could tell that this was a reputable business that cares for its customers. I highly recommend them! Thank you Notch Rd. and Derek!
They will rip you off if they can. Gave me a shopping list of things that had to be fixed....didn't even diagnose the issue. Tried to charge me $1000 for non necessary repairs. I went to Automaster and they fixed the car for $200 parts/labor. Notch Road Auto Repair is not a place I would recommend if you want your car actually fixed for a fair price.
Worst customer service, will never go back. Brought my car in for inspection on a Wednesday, failed due to exhaust issue ON ONE SIDE, needed front brake pads and rotors, and incorrect tire size. I called THREE days in a row to get the estimate for the work. Each time I was told someone would call me back by days end, never happened. Finally get an estimate and a follow up appointment. Meantime, buy new tires. Got a call the day of my appointment to say I could bring my car in early. I indicated I had new tires that I needed put on and was told they would make it work. Brought the car in at 11:30 AM and was told it would take 3.5 to 4 hours. Called at 4:30, told it would not pass inspection because now suddenly the other side of exhaust needed replacement. Also told the front brakes are "fine", no longer need to be replaced. Never put the new tires on. So, they had my car for over 4 hours and the only thing that was done was an exhaust flange... charged me 1.5 hours. I asked why the tires were not put on and was told he didn't have time?? 4 hours they had my car and no tires put on and no inspection. I will NEVER go back there again and I DO NOT recommend this place to anyone!