Pizza Hut

1490 US Rt 302, Berlin, VT 05641, USA

About Pizza Hut

3.6 / 5

from reviews

    Dameon Barnett
    -
    September 11, 2022

    Gets the notification that order is out for a delivery takes about 30 to 40 minutes to get here after that when I only live 7 minutes away I assume you guys must be taking bicycles or something for it to take that long. Definitely the reason I try not to order from here nice thing with dominoes when they say it's out for delivery usually takes them a max of 8 minutes and are about the same distance away plus gives me everything i order every time unlike pizza hut. You guys forgot my 2 liter bottle of pepsi so thanks for stealing my money for that. which is annoying you would think waiting for so long they would have everything you order. No point in calling for them to bring me the soda because that will probably take an hour to receive the thing they forgot. CAN WE JUST SHUT THIS PLACE DOWN. This location has been going down hill for years this was definitely my last order with pizza hut food isn't good enough to deal with the horrible customer service.

    Steve Young
    -
    October 02, 2019

    10-2-19 update Though they have done better with the fries, tonight I have just been informed that the wings no longer come with dip. If you want dip with your approx: $1/wing, you have to pay 0.69 for each dip!!! Needless to say I declined to order wings!!!! Will definitely be contacting Corp. For this!!! Just ordered 2 orders of fries and she came out with this one basket, and double ketchup!!! Told me this was both orders!!! Clearly not! Then after I questioned waitress and stewed over it I went to complain...then my other order came out!!! So what exactly os the Con here!? I dont get it!

    Brenda Sambel
    -
    October 30, 2022

    New melts are terrible. Garlic bread sucked. Nothing like it used to be. Dipping sauce cold. Service sucked.

    Heidi Bowers
    -
    July 09, 2019

    One of the down right worst places I have been in a very long time. My service was not so great, then I get home after a 45 mins drive and my breadsticks were not done right (all 3 orders) and my pizza was wrong! So all in all a $50 order SUCKED... THANKS FOR THE WORST MEAL EVER!

    Robert Holman
    -
    December 18, 2021

    This was the worst visit to any restaurant I've ever had. The wait staff was very unprofessional, including the manager that was working. First off we walk in, 6 employees all standing around, no greeting, and we wait 2-3 minutes before being seated. There were only 2 other families there. I'm also going to mention that none of the employees were wearing face masks. The manager was talking to one of the wait staff about another customers experience and how it was the worst service they ever had. That's fine, but it was when the manager asked if he was having a bad day, and he said no, then normally the manager would take the person into the office to correct said attitude. That didn't happen. They just laughed it off. Then she had ordered a Pan Pizza. We didn't get that, and instead got thin crust and missing toppings. As well we didn't get any plates. I had to go to where the salad bar used to be to grab plates. We took it back to get the right pizza and met with attitude, then they proceeded to complain about us. I work in the service industry too, and a big faux pas, or no-no if you will, is complain about customers in front of customers. The floors were disgusting and looked like they hadn't been cleaned since the 90s, so I can only imagine how dirty everything else was. The entire staff at the Berlin, VT location needs to be fired and replaced. That or this location should just be closed to save corporate some money. Once again, the worst experience I've ever had at any restaurant.

    Pizza Hut

    Our Address

    1490 US Rt 302, Berlin, VT 05641, USA

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