I ordered delivery for a kid's birthday party. I kind of figured it would be nice to give them a bit of a head start, so I ordered the day before. It was about an hour and 15 minutes late, and then it looked like this. The cheese does not reach the crust, and there's almost none of it. The crust is flat and stale and tasted like crackers. On the other pies, the toppings were mushy and sparse. The cheese, what little of it there was, had that oily, cheap taste--though to be fair, that might have been in contrast to the sauce, which was overly sweet and oddly textured. I know it's bad pizza when even the kids don't like it. I really hate giving one star reviews, because they're easily dismissed by casual reviewers or readers, but I'm struggling to find anything of value here.
The calzones are to die for!!! Have gotten it a few times, and every single time it’s perfectly cooked- not doughy and a lot of toppings & cheese inside!
Stopped in today for quick lunch. They did not have their daily special board out but we asked if their pizza special was available. The gal said yes, so we ordered 2 pizza slice specials. Because the board was not up, we didn't know what the special excluded, I ordered mine with broccoli and cheese, the gal NEVER told me that they were not part of the special. When I went to pay, I was shocked with my bill of $26.56 before tip. I again questioned if this was for the 4 slices, she said yes. I paid the bill but we later called and mine wasn't included in the special nor was the pepperoni slice, only the cheese slice. Should have been told this when I ordered since I asked for two specials. Over priced as it was, we won't go there again. Update, I called once we got home and spoke with a manager, who apologized but mainly I got lip service and was told next time I need to remember there are 3 specials. The board was not up for us to see, laying on the counter by the ovens, we dont frequent there often to know their menu. The staff should have informed us there was 3 specials, asked us which one do we want? Poor customer relations and we won't be back.
This WAS my FAVORITE pizza in Vermont, but sadly, the last two times something is different. I don't like it as much. It's a seasoning that is overpowering now. I'm not sure if it's the seasonings they put on top, changed the sauce, changed the pepperoni...? I hope they go back to their original recipe though! Sorry I didn't take photos, I ate it too quickly. Lol
So I ordered 4 pies for the guys and after the delivery guy left I opened the boxes to find 3 of the pizzas looked like the delivery guy was in a high speed chase with the Burlingon Popo down a curvey off-road trail. I called the store and all I can say is that they now have a customer for life. The professional and immediate response was awesome. They didn't buy the whole meal, and I did not expect or require that, but they took care of the problem. I had a career running restaurants...so I get it - things happen. If everything had gone great and the pizza didn't get beaten up by a gravitational force, I would have been a fan, but because of how they fixed a problem, I'm not going anywhere else for my pizza...ever...at least in Burlington. Oh, and the pizza was amazing, even after being reassembled by fork.
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